1. Introduction

Business Together Limited (company registration number 9593738), trading as BTLITC (“we”, “us”, or “our”), is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our services, or otherwise interact with us.

We are registered in England and Wales and our registered office is at Oak House, Central Park, Reeds Crescent, Watford, WD24 4QP. For the purposes of UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Business Together Limited is the data controller.

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

2. Information We Collect

We may collect and process the following categories of personal data:

2.1 Personal Data You Provide

Identity data: name, job title, and company name
Contact data: email address, telephone number, and postal address
Enquiry data: information you provide when completing forms on our website, including the contact form, or when corresponding with us by phone, email, or other means
Contract data: details relating to services we provide to you, including project specifications, service agreements, and billing information

2.2 Technical Data

Internet protocol (IP) address
Browser type and version
Operating system and platform
Device type and screen resolution
Time zone setting and location

2.3 Usage Data

Pages visited and navigation paths
Time spent on pages and interaction data
Referring website or source
Search terms used to find our website

3. How We Use Your Information

We use the personal data we collect for the following purposes:

Service delivery: to provide, manage, and deliver the IT consulting, cybersecurity, cloud, web development, AI, and digital marketing services you have requested
Communication: to respond to your enquiries, provide updates on our services, and send relevant information you have requested or consented to receive
Improvement: to analyse how our website and services are used so we can improve functionality, user experience, and service quality
Legal compliance: to comply with applicable laws, regulations, and legal processes
Security: to protect our website, services, and users from fraud, unauthorised access, and other security threats

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases to process your personal data:

Consent: where you have given clear consent for us to process your personal data for a specific purpose, such as subscribing to our newsletter or accepting non-essential cookies
Contractual necessity: where processing is necessary for the performance of a contract with you, or to take steps at your request prior to entering into a contract
Legitimate interest: where processing is necessary for our legitimate business interests, such as improving our services, marketing, and website analytics, provided these interests are not overridden by your rights and freedoms
Legal obligation: where processing is necessary to comply with a legal or regulatory obligation

5. Data Sharing

We do not sell, rent, or trade your personal data to third parties. We may share your personal data only in the following circumstances:

Service providers: with trusted third-party providers who assist us in operating our website and delivering our services (for example, hosting providers, email service providers, and analytics platforms). These providers are contractually obligated to process your data only on our behalf and in accordance with our instructions.
Legal requirements: where we are required to disclose your data by law, regulation, legal process, or enforceable governmental request
Business transfers: in connection with a merger, acquisition, or sale of all or part of our business, your data may be transferred as part of that transaction
Protection of rights: where disclosure is necessary to protect the rights, property, or safety of Business Together Limited, our clients, or others

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period depends on the nature of the data and the purpose for processing:

Contact form enquiries are retained for up to 24 months from the date of submission unless a business relationship is established
Client project data is retained for up to six years following the completion of a contract, in line with statutory obligations
Website analytics data is retained in an anonymised or aggregated form and is not linked to identifiable individuals

7. Your Rights

Under UK data protection law, you have the following rights in relation to your personal data:

Right of access: you may request a copy of the personal data we hold about you
Right to rectification: you may request that we correct any inaccurate or incomplete personal data
Right to erasure: you may request that we delete your personal data where there is no compelling reason for its continued processing
Right to restriction: you may request that we restrict the processing of your personal data in certain circumstances
Right to data portability: you may request that we transfer your personal data to another organisation, or directly to you, in a structured, commonly used, and machine-readable format
Right to object: you may object to the processing of your personal data where we are relying on a legitimate interest, and there is something about your particular situation that makes you want to object to processing on this ground

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month of receipt. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

8. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage your cookie preferences, please refer to our Cookie Policy.

9. Security Measures

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit using TLS/SSL protocols
Secure hosting infrastructure with regular security updates and monitoring
Access controls limiting data access to authorised personnel only
Regular security assessments and vulnerability testing

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard protections.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Where significant changes are made, we will take reasonable steps to notify you, such as by placing a prominent notice on our website.

11. Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise any of your data protection rights, please contact us:

Business Together Limited (trading as BTLITC)
Oak House, Central Park, Reeds Crescent, Watford, WD24 4QN
Email: [email protected]
Phone: +44 1923 751 624